Frequently asked

Questions

What is it made from?

The mounts are 3D printed using PLA.

Polylactic acid or polylactide (PLA) is a thermoplastic aliphatic polyester derived from renewable resources ie: corn starch. It’s eco-friendly, biodegradable and totally recyclable.

How long will it take to receive my mount?

Delivery to the UK is usually 1-2 days

Delivery to the rest of the world is between 5-10 days.

How much is shipping?

Standard NON-TRACKED shipping is FREE to anywhere in the world.

We felt is was fairer for everyone this way.

Do i get a tracking number for my delivery?

Unfortunately No.

To keep the costs of the mounts as low as possible, we ship using International Royal Mail Small Parcels.

This service is NOT TRACKED, but has proven to be very reliable.

Can i get a faster delivery?

Yes.

If you contact us prior to purchase, we can quote you for express priority shipping.  This is either be Fedex or UPS and takes 1-2 days anywhere in the world. This is a fully tracked service.

Also, as a special offer, if you are in the UK, Europe or USA, is you spend £60or more, we will ship using express priority shipping Free of Charge.

Will the mount fit my monitor?

You’ll need to check the compatibility section to make sure, as we do not have access to all of the different monitors available.  We have a selection of the most popular and these are listed below and work fine with our mounts:

Boscam 7″

Black Pearl diversity 7″

Lilliput 664 7″

 

The following DO NOT FIT the standard mount, but we can send you a revised one that will fit – please contact us when ordering, or let us know in the notes section of the order form.

Totevision 5″

Lilliput 668 7″

What will damage the mount?

The biggest issue is severe direct heat.

Normal every day use should be fine, but if you leave the mount in the boot of a car in 50 degree + direct heat, or on a radiator etc etc, basically anywhere where the heat is severe, there is a chance that it may deform.

I have damaged my mount with direct heat, is there anything i can do?

Yes.

Don’t worry, it can be repaired quickly and easily.

Due to the manufacturing process, the PLA requires heat to melt into shape.

So with gentle and careful application of heat by a hair dryer/low temperature heat gun/etc you can slightly soften the mount where the damage occurs, then bend it back into shape.

Please be very careful if you do try this, as you need to do this very slowly and not overheat the area you are repairing. Once the PLA is soft, bend it back into the correct shape then hold it there for 10-20 seconds until it hardens.

We will publish a video shortly to show this being done.

My radio isn't listed, have you got a mount that will fit?

We currently are working on new designs all the time, but this process is not a quick one.

Prototyping is a slow and labour intensive process, and we like to be sure our mounts are the best that they can be.

If your mount isn’t listed, please feel free to email us, as the next one we design is usually based upon how many requests we have had for it.